Frequently Asked.

Yes. Freq is currently in a free trial period. Pricing will move to a tiered free/pro model once we're ready to launch it. A few higher-quality output features are already paid, even during the trial, and are available on demand if you want them.

We haven't finalized that transition yet. What we can say now: refunds, cancellations, and project or add-on transfers aren't offered as a standing policy — exceptions are considered case by case, at our discretion.

WAV, FLAC, and MP3 are supported today. AIFF support is coming soon.

Not right now. Your internet connection is the practical bottleneck, not Freq — the stronger your connection, the better.

No — if your files differ, the engine conforms them to whichever default you select. What does matter is timing: make sure every file in your multitrack starts and ends at the exact same point.

Up to 48kHz for now. Higher sample rates are coming soon.

Not yet — there's no DAW plugin integration today. You export your multitrack from your DAW as usual and upload it to Freq in the browser. Plugin integration is planned.

You upload your multitrack, and the Optimize Balance Wizard reads it and returns a starting balance. From there, you shape the mix yourself using depth and console assignment.

Every meaningful state in a session is saved automatically. You can restore any earlier version instantly, instead of guessing which file was “the good one.”

Turning something up or carving it with EQ can only do so much before you run out of room. Depth adds a front-to-back axis, so elements can sit at different distances from the listener instead of competing for the same space. Read more in Depth in Mixing Explained.

Today, collaboration works through the Experts tab: you can opt a project in for review by one of Freq's own experts. Inviting your own engineer or collaborator with assigned roles — engineer, mastering engineer, client, editor — is coming soon.

Your projects are private by default. The only exception is if you opt in to expert review through the Experts tab — and even then, the expert can only access your project after you approve it.

Finished projects are retained for archival purposes unless you delete them. You can delete a project at any time.

A final bounce in WAV, FLAC, or MP3, at the true peak level and bit depth you choose.

Alternate mixes for your final approved or requested version are coming soon.

Stream it live to everyone reviewing at once. Once it's approved, there's a single official master to download, instead of separate files across different inboxes.

Translation is one of the harder problems in mixing generally. Freq is built around treating it as something to design into the mix itself, not fix afterward at mastering — the same principle behind how a mix survives different playback systems.